Chinmaye

Review: The T2 Experience


image

One always felt that a megacity like Mumbai deserves a world class airport. So when the new swanky T2 was launched with fanfare I was quite curious to experience this new terminal. I had a brief interaction with domestic operations from T2 and those short interactions increased my curiosity even more.

It is usually rare to see differentiated aesthetics in modern buildings. But this building is inspired by peacock motif; which I feel gives Indianness to overall design language. I remember seeing the most awarded Incheon airport in South Korea.. there was very little Korea in the design.

image

Large check-in area clears passengers very fast. Perhaps its capacity is put to test around midnight I guess. Adequate desks for people to fill immigration forms and well stocked forms both were recent additions. Having family toilets is extremely important for couples traveling with kids. This is something we should have at train hubs bus stations and more.

image

image

Signages are according to principles of visual ergonomics and placed as per passenger flow. However, I was quite surprised to see an old Devanagari on screen font like Mangal being used in spite of several new mono linear options designed for on screen usage. My favourite being Ek Multa designed by Dr. Girish Dalvi.

image

image

The peacock design language elegantly transforms into large numerals.

image

Airports reflect what a country stands for. They project how a country wants to be seen as. Photos in gaudily decorated auto rickshaw is a key ritual for foreign travellers. We can see artifacts that will become Indian identity and visual memory across drawing rooms in Europe USA Japan China etc. Premium tea bags, street food, ethnic clothing, Jewellery …ornate idols of various gods.. it is all there..

image

image

image

I saw the much spoken about art wall and Jaya He museum. This is another feature that brings in Indianness into the airport. Beautifully made wall art that showcases Indian life from different regions of the country.

image

image

For those who love splurging at the duty free.. there are several options and if you are more of a foodie than shopping freak there are several quick bite joints.
Peacock theme is integrated well into retail space as well.

image

image

image

image

On downside many passenger services should be improved. Internet kept going down with errors and the speed wasnt impressive. Very few charging points at boarding gates is another issue that needs attention. The only forex shop operated by Akbar grp sells at such exorbitant rates that it is useless. Just like a mall I recently visited not a single book store… this is disappointing since books are a traveller’s companions.

At the departure entry its impossible to read from distance and locate the gate your airline operates from. It would require bigger text and visual indicators like airline insignia.

Mobile blogging is fun. Now I must board my flight 9W 252 and head to Colombo.

image

image

See you soon in Sri Lanka. Ayubowan.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: